Cancellation & Returns Policy
At A&A Kreative Box, If you are not completely satisfied with your purchase, you can return most items to us within 3 days of delivery to get a refund, less any shipping or COD charges applied on your order.
- aakreativebox is committed to ensuring your delight, every time you order from us.
- In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise unused, and in the same condition as you received it, in its original packaging along with original tags, for a refund into your account, within 3 days from the date on which these goods are delivered.
- You may return merchandise to us in the following way-
- You may drop us a mail on info@kreativebox.in and after approval from our end the customer has to ship the product back to us and borne the return courier charges. We shall process the return subject to receipt of the merchandise at our location in unused condition in its original packaging along with original tags and invoice, failing which return/ exchange / refund may not be possible.
- Before accepting delivery of any merchandise, please ensure, that the packaging has not been damaged or tampered with. If you feel the product to be damaged in transit please do notify us about the same within 24 hours of you accepting the delivery. .
- Cancellation:
- You may call us at 8800361531 or email us at info@kreativebox.in and request cancellation of your order, or any item(s) in your order, prior to these item(s) being shipped from our warehouse.
- Please note any cancellations are not possible after the item(s) in your order have been shipped
- The payment charged for any items which you cancel, shall be refunded into your payment account (card or netbanking) as per the timelines required by the issuing bank,
- After the merchandise is received by A&A Kreative Box, and subject to verification of the purchase and condition of merchandise we shall process a refund to the customer’s account within 5 working days of receipt of the merchandise.
MAIL US AT info@kreativebox.in if you have any queries or concerns about our cancellations and exchange policy