Cancellation & Returns Policy At  A&A Kreative Box, If you are not completely satisfied with your purchase,   you can return the Product to us within 7 days of delivery to get a  refund.  A&A Kreativebox  is committed to ensuring your delight, every time you order   from us.   In    the unlikely event that any merchandise you have ordered from us is not   received in good condition, is damaged or defective, or if merchandise   delivered is different from what you had  expected, you may return the  merchandise unused, and in the same  condition as you received it, in its original packaging along with original  tags, for a refund into your  account,  within 7 days from the date on which these goods are delivered. You may return merchandise to us in the following way-  You  may drop us a mail on    or message us on WhatsApp on the   following number- +91-8800361531 . We shall process the return subject to   receipt of the  merchandise at our   location in unused condition in its original packaging along with original   tags , failing which return/ exchange /  refund may not be possible.    Before   accepting delivery of any merchandise, please   ensure, that the packaging has not  been   damaged or tampered with. If you feel the product has been be damaged in transit please   do notify us about the same within 24 hours of you accepting the delivery.    Cancellation:   You  may message us on WhatsApp us   at 8800361531 or email us at aakreativebox@gmail.com and request   cancellation of your  order, or any item(s) in your order, prior to   these item(s) being shipped  from our warehouse.  Please  note any cancellations are not possible after the item(s) in your order   have been shipped  The   payment charged for any items which you cancel, shall be refunded  into your payment   account (card or netbanking) as  per the   timelines required by the issuing  bank, After the merchandise is received by A&A Kreative Box, and subject to    verification of the purchase and condition of merchandise we shall   process a refund to the customer’s  account within 5 working days of receipt of the merchandise. MAIL US  AT  aakreativebox@gmail.com if you have any queries or concerns about our cancellations and returns policy