At A&A Kreative Box, If you are not completely satisfied with your purchase, you can return most items to us within 3 days of delivery to get a  refund, less any shipping or COD charges applied on your order.
 

• aakreativebox       is committed to ensuring your delight, every time you order from us.
• In       the unlikely event that any merchandise you have ordered from us is not       received in good condition, is damaged or defective, or if merchandise       delivered is different from what you had expected, you may return the       merchandise unused, and in the same condition as you received it, in its       original packaging along with original tags, for a refund into your       account, within 3 days from the date on which these goods are delivered.

• You      may return merchandise to us in the following way-
  • You       may drop us a mail on info@kreativebox.in and after approval from our end the       customer has to ship the product back to us and borne the return courier       charges. We shall process the return subject to receipt of the       merchandise at our location in unused condition in its original packaging       along with original tags and invoice, failing which return/ exchange /       refund may not be possible. 
  • Before       accepting delivery of any merchandise, please ensure, that the packaging has not       been damaged or tampered with. If you feel the product to be damaged in       transit please do notify us about the same within 24 hours of you       accepting the delivery. .
• Cancellation:
• You      may call us at 8800361531 or email us at info@kreativebox.in and request cancellation of your      order, or any item(s) in your order, prior to these item(s) being shipped      from our warehouse. 
  • Please       note any cancellations are not possible after the item(s) in your order       have been shipped
  • The payment charged for any items which you cancel, shall       be refunded  into your payment account (card or netbanking) as       per the timelines required by the issuing  bank, 
  • After       the merchandise is received by A&A Kreative Box, and subject to       verification of the purchase and condition of merchandise we shall       process a refund to the customer’s  account within 5 working days of       receipt of the merchandise.

MAIL US AT info@kreativebox.in if you have any queries or concerns about our cancellations and exchange policy